Frequently Asked Questions
Everything you need to know about your Paddletek experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do your paddles come with a warranty?
Yes, all Paddletek paddles are covered by a limited lifetime warranty against manufacturer defects. This ensures your equipment performs at the highest level for as long as you own it.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I track my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placement, and we will do our best to accommodate your request.